Our Purpose
Bring quality and safety to life
Our Mission
- To exceed our customers expectations with innovative and bespoke
- Assurance, Testing, Inspection and Certification services for their
- operations and supply chain. Globally. 24/7.
Our Vision
To be the world's most trusted partner for Quality Assurance.
Our Values
- We are a global family that values diversity. We always do the right thing.
- With precision, pace and passion.
We trust each other and have fun winning together. We own and shape
our future. We create sustainable growth. For All.
- Job Title
- Ultrasonic Immersion Supervisor
- Reporting to
- Ian Tomlinson
- Location
- NDT Services, Victory Park
- Role Type
- Permanent, Full Time.
Scope/Purpose
- To ensure the smooth running of the Ultrasonic Immersion Department.
- To liaise directly with customers & provide Supervision to Ultrasonic
- Immersion Department Technicians.
While the points noted below form the core of the role, we expect the
ideal candidate to be flexible and supportive of the business needs
as they evolve.
Responsibilities
- This job description is not intended to be an exhaustive list of duties
- and may be amended by the Company at any time.
Liaison with Customers
- Raising & contract review of Job Sheets
- Allocation of Work
- Arranging of Shift Patterns
- Testing of Customers parts
- People Management
- 10x Journeys (appraisals)
- Arranging Drivers deliveries / collections
- Writing of reports / certificates of conformity
- Quoting / Generating New Clients
- Goods In / Out Responsibility
- Key Relationships
Required to liaise with others inside/outside the department in a proactive
and reactive manner in order to provide or obtain information to keep
people informed so that work is completed effectively
The job holder will also build relationships and contacts to facilitate future
exchange of information.
Required skills and experience
- Liaising with customers - Must demonstrateexcellent verbal and
- written communications skills in order to build/maintain customer
- relationships via email, Telephone and occasionally face to face
- meetings.
- Excellent organisational skills - Accurately plan and manage
- realistic working loads for your team in order to meet agreed
- customer completion dates that don't compromise quality of
- inspection.
- People Management - Must demonstrate exceptional people
- skills in order to communicate effectively with your team and
- show compassion when needed.
- Computer literate - Main applications: Microsoft Windows,
- Outlook also including internal and customer portals.
- Generation of accurateinternal job packs - To interpret customer
- purchase orders and subtract relevant information in order to
- raises an internal job pack.
- 10x Journeys - Yearly appraisals conducted 1 to 1 with your team
- members. Must be confident in 1 to 1 situations and understand
- how to actively listen in order to conduct the appraisal and formulate
- a 10x journey for the year ahead.
- Arranging national and international deliveries / collections - Basic
- understanding of maths is required to correctly assign gross and
- net weights to collection requests and pro formas.
- Ultrasonic inspection Level 2 experience would be advantageous.
What we offer
- Competitive salary/Benefits
- Career opportunities around the globe
- Working in highly motivated and dynamic working environment
- Qualifications, Training and Personal Development
- Please send a cover letter & your current CV to:
